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Privacy Policy

Last updated: July 24, 2026

This Privacy Policy explains how PipelineSpark ("we," "us," or "our") collects, uses, and protects information when you visit pipelinespark.io, contact us, or use our services. By using our website or services, you agree to the practices described here.

Information We Collect

We may collect information you provide directly, including your name, business name, email address, phone number, and any details you share when you book a call, message us, or fill out a form. We also collect basic technical data such as your IP address, browser type, and pages visited, through standard analytics.

How We Use Your Information

SMS / Text Messaging

When you provide your phone number and opt in, PipelineSpark may send you text messages related to your inquiry, appointment scheduling, service updates, and support. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Opting out of SMS will not affect your ability to use our other services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as our messaging and scheduling platforms), only as needed to provide our services, and subject to the SMS restriction above. We may also disclose information where required by law.

Data Retention & Security

We retain personal information only as long as necessary for the purposes described here or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at the details below. You can unsubscribe from marketing emails using the link in those emails, and from SMS by replying STOP.

Contact Us

PipelineSpark
Email: khalid@pipelinespark.io
Phone: +1 (206) 222-2503 (US) · +1 (647) 721-9692 (CA)
Address: 501-2100 Weston Rd, York, ON M9N 3W6